Shipping policy

Shipping & Delivery Policy

Last Updated: 4 August 2026

Welcome to RevPrints. We aim to ensure your order arrives safely, securely and in perfect condition. Please read our Shipping & Delivery Policy before placing your order.

Processing Times

All prints are made to order.

Orders are typically processed within 2–5 working days before dispatch.

During busy periods, product launches or holidays, processing times may be slightly longer.

If there is an unexpected delay, we will contact you as soon as possible.

Delivery Times

Estimated delivery times after dispatch are:

Destination Estimated Delivery
United Kingdom 1–3 working days
Europe 5–10 working days
Rest of the World 7–21 working days

Delivery times are estimates only and cannot be guaranteed.

Shipping Costs

Shipping costs are calculated during checkout based on:

  • Delivery location
  • Size of the order
  • Weight of the package

Any available free shipping promotions will be clearly shown on the website.

Packaging

Every print is carefully packaged to help prevent damage during transit.

Depending on the product ordered, prints may be shipped in:

  • Heavy-duty mailing tubes
  • Reinforced flat cardboard mailers
  • Protective sleeves
  • Rigid backing boards

Framed prints are packaged with additional protective materials.

Tracking

Where available, tracking information will be emailed once your order has been dispatched.

Please allow up to 24 hours for tracking information to become active.

International Orders

Customers outside the UK are responsible for any:

  • Customs duties
  • Import taxes
  • VAT
  • Local handling fees

These charges are not included in the purchase price or shipping cost.

Delivery Delays

RevPrints is not responsible for delays caused by:

  • Royal Mail or courier services
  • Customs inspections
  • Severe weather
  • Industrial action
  • Public holidays
  • Events beyond our reasonable control

Incorrect Delivery Information

Please ensure your delivery address is correct before completing your purchase.

RevPrints cannot be held responsible for orders delivered to an incorrect address supplied by the customer.

If you notice an error after placing your order, please contact us immediately. We will do our best to amend the address before dispatch.

Lost or Damaged Parcels

If your parcel arrives damaged:

  • Take photographs of the packaging and product immediately.
  • Contact us within 48 hours of delivery.
  • Include your order number and photographs.

If your parcel is lost in transit, please contact us and we will work with the courier to investigate the issue.

Where appropriate, we will arrange a replacement or refund in accordance with UK consumer law.

Multiple Items

If your order contains multiple items, they may occasionally be dispatched separately to ensure the quickest possible delivery.

You will be notified if this happens.

Contact Us

If you have any questions about shipping or your order, please contact:

RevPrints

Email: info@revprints.co.uk

Website: www.revprints.co.uk